What materials are our garden sheds made from?
Our garden sheds are constructed from premium materials such as treated timber and galvanized steel. These materials are selected for their durability and resistance to the UK’s weather conditions, ensuring your shed remains sturdy and secure for years to come.
Are our garden storage boxes waterproof?
Yes, our garden storage boxes are designed to be weather-resistant and waterproof. They are made from high-quality materials like UV-resistant resin to protect your belongings from rain, sun, and other environmental factors.
What age range are our playhouses suitable for?
Our playhouses are designed for children aged 3 and above. We offer various models that cater to different age groups and interests, ensuring safety and enjoyment for all children.
Do our playhouses come with assembly instructions?
Absolutely! Each playhouse comes with detailed, step-by-step assembly instructions. We aim to make the setup process as straightforward as possible so your children can start enjoying their new playhouse quickly.
Do our products require assembly?
Yes, most of our products require some assembly. We provide comprehensive instructions and all necessary hardware to make the process as easy as possible.
Can our assist with product assembly?
While we do not offer assembly services directly, we can recommend professional assembly providers in your area. Please contact our customer service team for assistance.
Do you have a physical store or showroom?
Currently, we operate exclusively online to keep our prices competitive. All our products are available for purchase through our website, and we provide detailed descriptions and images to help you make informed decisions.
What payment methods are available?
We support a wide range of payment options including VISA, Mastercard, Maestro, American Express, Discover, Diner Club, Apple Pay, and PayPal.
How will I know if my payment was successful?
Once your payment is processed, an automated confirmation email will be sent to you. This email serves as proof of your order. If you don’t receive it, check your spam or junk folder. Still can’t find it?
Contact our support team at support@shedsworld.shop for help.
Can I update my billing or shipping details after placing an order?
Yes, you can. Contact us at support@shedsworld.shop as soon as possible to make any changes. We can modify the shipping information as long as the order hasn’t been dispatched.
Can I send a purchase as a gift to a different address?
Absolutely! During checkout, simply provide the recipient’s address as the shipping address, and we’ll handle the rest.
How do I track my order?
After your order is shipped, you’ll receive an email with a tracking number within 24-48 hours. Use this number on our tracking page to monitor your shipment’s progress.
How long does it take to process an order before shipping?
Our processing time is typically between 1-2 business days. Please note that processing times do not include weekends or holidays.
What are your shipping costs and delivery timeframes?
We offer free standard shipping with an estimated delivery time of 5-7 business days. For detailed shipping information, please refer to our shipping policy on the website.
What is your return policy?
We offer a 14 days return policy. If you’re not completely satisfied with your purchase, you can return the product within 14 days of delivery, provided it is unused, undamaged, and in its original packaging. Please refer to our Return & Refund Policy for detailed instructions.
When will I receive my refund?
Once we receive and inspect the returned item, we will process your refund within 5 business days. The refund will be issued to your original payment method.
How can I contact Sheds world for support?
If you need assistance, our customer support team is here to help. You can reach us via email at support@shedsworld.shop or through the Contact page
Thank you for choosing Shedsworld.shop